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Day in the Life

A Day in the Life

At Kerridge Commercial Systems (KCS), we're passionate about providing a friendly and cooperative working environment for all of our employees.

Take a look behind the scenes at a typical working day at KCS and discover why we are continuing to attract people from a wide range of backgrounds.

If you're interested in joining our growing team, see our current vacancies.

Jeanne - Day in the Life

Jeanne - Support Administrator (Johannesburg, South Africa)

How long have you worked for KCS Group?

I have been with the KCS Group since March 2012. I originally moved here from a K8 customer, joining the Support Team as a Trade Support Analyst. About 2 years later I grew into a more administrative role, liaising closely with customers and the Support Team.

What do you like best about KCS?

KCS Group has such an exciting growth path, that change is truly a constant. There is always something new coming down the line which makes for interesting, challenging days, every day.

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Amanda - Day in the Life

Amanda - Receptionist (Cape Town, South Africa)

What do you like best about KCS?

People. My role requires me to engage with people on a day to day basis. Since the acquisition and the integration of all staff, I am assured that we have loads to look forward to in the future as we continue to synergise. KCS have a family view about their staff and are always transparent, making one feel very appreciated to be a part of such a successful organization.

What would be useful for new hires to know about KCS?

Kerridge Commercial Systems is a team orientated working environment, always encouraging one to ask questions and happy to assist at any time.

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Tebogo - Day in the Life

Tebogo – PSG Consultant (Johannesburg, South Africa)

What do you like best about KCS?

What I like about Kerridge Commercial Systems are the opportunities for growth it exposes me to. Being part of a multi-national company provides me with a cultural experience that I otherwise would not have in a small company. The diversified services and customer portfolio is the best opportunity for me to improve my customer and personal skills. So, the kicker for me is the environment in which I work, which reflects the demographic profile of our society.

What would be useful for new hires to know about KCS?

One of the things that a new start would need to know is the flexibility of the environment that is fertile for any aspirant employee's ambition. It is a vibrant space that is conducive to new ideas and innovation, this should be a pull factor for anybody who joins KCS.

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Etienne - Day in the Life

Etienne – Finance Consultant (Johannesburg, South Africa)

How long have you worked for KCS?

I have been with Kerridge Commercial Systems for 6 months and it has probably been the best few months of my life, as I have passion now for my work and don’t just live to work. I have finally found a job that I love and a working environment that makes me proud.

Describe your typical day

A typical day involves a small amount of admin as there are many parties involved in the process. I provide feedback to the necessary people to ensure that all processes run smoothly and all is in order. This drives me to perform better at what I do, because I make sure the work I perform is of the utmost quality and that my communication is clearly defined when I send my update reports. Every day presents a unique challenge and an opportunity to learn and grow, not only regarding KCS functions but also as a person.

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Chantal - Day in the Life

Chantal – Client Liaison (Cape Town, South Africa)

Describe your typical day

On any given day, before my day starts I compile a list of all my “to do’s” for the day and clients that I need to contact and give feedback on. Mondays for me, generally, determine how the rest of my week pans out. My role is to provide strong customer service to our clients and ensure that they are assisted with any requirements they may have with regards to our software and our Business Partners.

What do you like best about KCS?

Kerridge Commercial Systems has a perspective on having a family view about their staff and always being transparent. I feel appreciative to be part of such an amazing organisation. I am very enthusiastic about the new developments and the future of the company.

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Tanita - Day in the Life

Tanita – Accountant (Johannesburg, South Africa)

How long have you worked for KCS?

I am very new to Kerridge Commercial Systems, I only started in March this year. I was the audit manager on the audit of KCS SA where I was first introduced to the company and the team. I was delighted to join the team in the Accountant role when the opportunity was presented.

Describe your typical day

I typically have a busy day with an array of functions to perform. Recently it has been rather busy with the Babbage upgrade for KCS SA. Generally, I am Andries’, our Financial Director’s, right hand lady. I perform tasks such as month end reporting, finalising financial statements, performing tax computations and assisting the rest of the finance team as much as I can on a day to day basis.

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Roshan - Day in the Life

Roshan – Accountant (Johannesburg, South Africa)

How long have you worked for KCS?

I have worked for KCS for three and a half years. I first joined the team as a Trade Analyst in 2014 and was promoted a year later to Trade Team Leader. I look forward to growing my role.

What do you like best about KCS?

It’s a good company to work for. Staff welfare is a priority and I have seen KCS go out of their way to make the employees feel a part of the company.

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Gemma - Day in the Life

Gemma - QA Engineer (Hungerford, UK)

Describe a typical day

I determine the range of tests to carry out from the specification or the replication document and also based on knowledge of the systems functionality and how the customers will use it.

Occasionally changes are also demonstrated to the customer either via screen share and conference calling or in a face to face meeting, so I also get to demonstrate the functionality which I have tested.

What do you like best about KCS?

The other staff members are amazing here and it quickly starts to feel like you are part of one big family.

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Sanjay - Day in the Life

Sanjay - Finance Implementation and Support Manager (Hungerford, UK)

How long have you worked for KCS?

I’ve worked with KCS for 6 years.

Describe a typical day

Working within PSG Implementation always presents you with a different challenge each day working with different customers in different industries. I primarily manage a team of 7 Finance Implementation Consultants, acting as a mentor and coach on the various projects they are working on. I also work closely with the Trading Implementation Managers and Head of Projects reviewing and improving processes.

Watch the video and read more.

Jim - Day in the Life

Jim - Finance Application Support Consultant (Hungerford, UK)

How long have you worked for KCS?

About a year now (11 months and 22 days).

What do you like best about KCS?

That would definitely be the people. I quite enjoy that I get to have informal conversations with my colleagues, managers or Director, and have a good laugh. That makes the day much more pleasant, especially when you work in a fast paced environment.

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Richard - Day in the Life

Richard - Development Team Lead (Gateshead, UK)

How long have you worked for KCS?

I have worked for the company for over six years. I originally worked for Datawright as a Graduate Software Developer until we became part of the KCS group.

Describe a typical day

As a Team Lead, a good portion of my day is spent ensuring my team has everything they need to progress with their work. This can include team or 1-to-1 meetings, discussions with other departments & managers and assisting with any issues that might arise.

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Christina - Day in the Life

Christina - Technical Support Analyst (Dublin)

How long have you worked for KCS?

I started working for KCS in November 2014 as a Technical Support Analyst. I came to Kerridge Commercial Systems straight out of uni after studying Software Engineering at the University of Stirling.

Describe a typical day

Most days start the same, catch up on emails and any work that may have come in from the night before. I usually spend the first half hour of my shift prioritising my workload and ensuring I have all the relevant information I need for any calls I work on that day.

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Greg - Day in the Life

Greg - Product Architect (Houston, USA)

Describe a typical day

Most days begin with a brief discussion with the developers on my team to review progress from the previous day, resolve issues, and set priorities for the day.

I may meet with Account Managers to review implementation questions and issues, or to discuss modification/enhancement requests received from customers. I could also meet with Customer Service Reps to guide them on how to research and resolve a customer support call involving one of our new applications.

Since the primary task for our team is to bring new technology and ideas into our systems, I try to spend time every day learning something new.

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Sean - Day in the Life

Sean - Application Developer (Cary, USA)

How long have you worked for KCS?

I joined just after leaving Birmingham University, where I graduated in Physics.

What do you like best about KCS?

The people. Everyone here is ready to help, and I think that’s really critical for success. Because of how comprehensive our product is, we need to be available to help each other at all times.

Watch the video and read more.

 

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